By Nina Dillberto
The travel industry isn’t what it used to be. Tourists expect instant bookings, effortless check-ins, and personalized experiences—if your business isn’t keeping up, you’re losing them to the competition.
At Activitar, we believe running a tourism business shouldn’t feel like a constant struggle. The right tools should help you work smarter, not harder—so you can spend less time on admin and more time creating amazing experiences for your guests.
So, let’s talk about the new rules of travel—and how to win.
1. People Want Instant Results. Make It Easy for Them.
Imagine this: A traveler finds your tour online. They’re excited. They click “Book Now”… and then? The process takes too long, they get frustrated, and they move on.
Today’s travelers don’t have patience for slow booking systems. If it’s not fast, simple, and mobile-friendly, they’re gone.
- Make booking effortless—one-click, mobile-friendly, and with real-time availability.
- Send instant confirmations—customers should never have to wonder if their booking went through.
- Stop the back-and-forth emails—automate the process so customers get everything they need right away.
If booking with you feels easier than booking with someone else, you win.
2. Checking In Shouldn’t Feel So Hard
Nobody wants to show up for an adventure and spend 15 minutes filling out forms. It’s 2025—ditch the paper.
- Let customers check in digitally before they even arrive.
- Use QR codes instead of printouts—no more “Did you bring your confirmation email?” moments.
- Automate pre-arrival instructions so guests know exactly where to be and when.
Make check-ins feel seamless and professional, not like a slow, clunky process that puts a damper on their excitement.
3. Make Your Customers Feel Special (It Pays Off)
People don’t want to feel like just another booking—they want to feel like their experience was made for them.
- Remember their name and past bookings.
- Offer small but meaningful upgrades (like a surprise glass of champagne on a sunset cruise).
- Follow up with a personalized message—something as simple as, “Hope you loved the tour, Sarah! Here’s 10% off your next adventure with us.”
A little effort in personalization goes a long way. Happy customers leave better reviews, come back for more, and tell their friends.
4. Smart Pricing = More Profit (Without Raising Prices for Everyone)
Hotels and airlines never charge the same price all year round—why should you?
- Charge more when demand is high.
- Offer discounts for early bookings to fill spots in advance.
- Run last-minute deals to make sure you’re never leaving money on the table.
By adjusting prices based on demand, you make the most of peak seasons without overcharging customers in slower months.
5. The Experience Isn’t Over When They Leave
Want more five-star reviews? Want people to share their experience on social media? Then you have to give them a reason to.
- Make reviews effortless—send an automated follow-up with a direct link to leave a review.
- Create photo-worthy moments—something they’ll want to post about.
- Offer a reason to return—a discount for their next visit, a referral code for their friends, or an invite to a VIP experience.
A great experience doesn’t end when the tour is over—it keeps customers talking about it.
Activitar: The Tools to Make It All Happen
We get it—you didn’t start your business because you love managing bookings, chasing down paperwork, or adjusting prices every day. You started it because you love creating amazing experiences for people.
That’s why we built Activitar—to take the stress out of running your business, so you can focus on what you love.
- Frictionless bookings—fast, automated, and mobile-friendly.
- Seamless check-ins—QR codes, digital indemnities, no paperwork.
- Smart automation—pricing, customer follow-ups, and revenue tracking all in one place.
The future of tourism is fast, digital, and customer-focused. Are you ready?
Let’s make your business easier to run, more profitable, and more fun.